Windows NT Passwords and Policies

Windows NT enables the administrator to set certain parameters that control passwords and accounts. This is called the account policy for the domain. To view the defaults or make changes, select Account from the Policies menu in the User Manager for Domains utility.

The values you choose for these parameters should reflect the degree of security you want to enforce at your site. At the same time, you need to balance your concerns with the abilities of your users. For example, if you set a large minimum password size and a low value for the number of days it can be used, users might end up writing down passwords just to keep track of them.

These are the parameters you can configure here:

• Minimum Password Age and Maximum Password Age—The Minimum Password Age specifies the number of days that must elapse before a user is allowed to change a password. The Maximum Password Age is the number of days that a password can be used, after which the system will force the user to change it. Both of these parameters can be set to a value ranging from 1 to 999 days.

• Minimum Password Length—This is the minimum number of characters that must be used for a password. Too small a value will make it easy for hacker programs to guess a password. Too large a value will make it difficult for users to think up new passwords. This parameter can be set to a value ranging from 1 to 14, or you can permit a blank password (no password), although it is hard to imagine a network where you might want to allow, as a policy for every user in the domain, a blank password.

• Password Uniqueness—The system will keep a history list of passwords used by each user and will not allow them to reset their password to one that is still in the list. This prevents users from constantly reusing a few easy-to-remember passwords, which can be bad for security purposes. Set this parameter to a value from 1 to 24. Selecting not to keep a history list is probably not a good idea because many users will take advantage of this option, and eventually someone else will find out what their usual password is.

• Account Lockout—You can set up the system so that a user account is "locked out" after a number of failed login attempts. This can be used to prevent an unauthorized user from trying to guess a password for an account, as is done in the brute-force method by many hacker programs that simply go through a dictionary, trying every word until they crack an account. If you set a value for bad logon attempts, you also can use the Reset Count After field to a time value (in minutes). This field specifies the period of time during which the failed logon attempts are counted. The Lockout Duration fields can be used to permanently lock the account until an administrator intervenes, or to set a time in minutes that the account will be disabled. A good idea is to set a small value for the Lockout After parameter (3 to 5 is a good choice), while using a long lockout value. Thirty minutes to an hour will usually suffice to deter unauthorized users.

At the bottom of this dialog box, you can see two other check boxes. The Forcibly Disconnect Remote Users check box must be checked in order for the user to be disconnected from the server when he stays logged on past the authorized period specified in the Hours button of the user's Account Properties dialog box. If the second check box, User Must Log On in Order to Change Password, is checked, users will not be able to log on after their password expires and change it. The administrator will have to perform this function instead. If this box is not checked, after a user password expires the user still will be allowed to log on but will be required to change the password before performing any other function.

Detecting Failed Logon Attempts

User logon failures occur for many reasons. The most common reason is that users forget passwords or type them incorrectly enough times to trigger the account lockout mechanism. Because Windows NT allows you to create a single username and password logon for each user, the problem of multiple passwords is usually not a problem as it is some other networks.

The Windows NT Event Viewer utility, found in the Administrative Tools section along with the User Manager for Domains, can be used to check for failed logon attempts. This is the first place you should look when a user is having problems logging on to the domain or connecting to a resource on a remote server. The user might not be providing the correct password or might be trying a username for which there is no account. The Event Viewer keeps three log files: Application, System, and Security. It is in the Security log file that you will find messages that relate to logon attempts.

As you can see, successful logon and logout events can be tracked. These types of messages can be useful when you are trying to determine who was on the system, perhaps during off hours, when you are trying to troubleshoot security problems. The other messages can be helpful in quickly identifying what the problem is when a user cannot log on to a server or connect to a resource.

The security log file you can examine using the Event Viewer can be configured to track all successful and unsuccessful logon attempts. This includes users who log on locally at the computer, connections made through network access, and logons by special accounts that you set up to run services.

Windows NT does not automatically track events such as these. You must enable the types of events you want to audit before they will be recorded in the security log file.

Strategies to Minimize Logon Problems

The best way to solve a problem is to take all necessary measures to ensure that the problem doesn't happen in the first place. Although it is not possible to completely eliminate every source of failed logon problems, you can do a lot to keep your network users happy by taking a few precautions:

• Place a backup domain controller on every physical subnet—If a network link goes down, users can still be validated by the local BDC and continue to work with resources to which they can still connect. A BDC with enough available resources can simultaneously perform the same functions as any other Windows NT Server, so if you have a server on a subnet that is offering resources and it is not already overloaded, consider replacing it with a BDC and let it serve two roles. Remember, if the server is not already a domain controller, you will have to re-install the OS and select that option during setup.

• Enforce reasonable password policies—Some operating systems allow you to computer- generate random passwords that are very difficult to remember. If a user cannot remember a password, most of the time the user will just write it down somewhere, which can compromise security. If you force users to change passwords too frequently, they will most likely have a hard time remembering what the recent password is, unless they write it down somewhere. If you set the account policy lockout values too low, you will find that users get locked out because of simple typing errors, and the help desk will spend a lot of time unlocking these accounts.

• Keep track of user accounts—You can use a paper method or an electronic one such as a spreadsheet or database. Delete accounts for users who leave the company and create new ones for new employees. Getting rid of the dead wood will help avoid confusion when troubleshooting and will help keep the SAM databases down to a reasonable size.

• Never use generic accounts where more than one user logs in under the same username—Though this is a tempting idea because you have fewer user accounts to manage, it can be a security nightmare if something goes wrong and you are unable to use auditing measures to figure out the who, what, and when of the matter. Also, when more than one person is using the same account to log on, it takes only one person with fumble-fingers to incorrectly type a password a few times and lock an account, also preventing others who use the same account from logging in.

To fully understand how to troubleshoot problems with logons, you should make yourself knowledgeable about the Windows NT Event Viewer administrative tool.

Using a Shadow Password File of Unix and Linux

To plug the password security hole presented by the / etc / passwd file, a technique called a shadow password file is usually used. This file contains the actual passwords, also in encrypted format. However, the shadow password file is not world-readable, and permissions are set so that only the root account can access this file.

On many systems, the name of the shadow password file is /etc/shadow. Check your documentation to determine the exact path on your system. Also note that on some older systems (and a few current ones), you'll have to load an extra component to install the shadow password file capabilities. Keep up-to-date by consulting your vendor's Web site.

The contents of this file also can vary from one system to another. However, the following format contains the fields used in most implementations:

username:password:last:may:must:warn:expire:disable:reserved

The following list describes these fields:

• username—This field is used for the same purpose as it is in the /etc/ pa s swd file. It is the login name for this user's account.

• password—The user account password stored in encrypted format.

• last—The number of days, since January 1, 1970, that the password for this account was changed.

• may—The number of days that must pass before the password for this account can be changed.

• must—The number of days after which the password for this account must be changed.

• warn—The number of days before the password expires to warn the user about the upcoming password expiration.

• expire—The number of days that must pass before the account password expires and the account becomes disabled.

• disable—The number of days, since January 1, 1970, that the account has been disabled.

• reserved—This field is reserved for future use.

As you can see, using a shadow password file gives you additional control over accounts, such as setting password expiration values. It also gives you informational fields (such as last and disable that can be used when managing user accounts.

The /etc/groups File

This file contains a list of user groups and a numerical value used to identify the group. The syntax for entries in this file is as follows:

groupname:grouppassword:groupID:username1,username2

• groupname—A name associated with the group. Using a meaningful name can help you simplify user administration.

• grouppassword—Yes, you can place a password on a group, but this is generally not done. Instead, this field is usually left blank.

• groupID—This is the group's ID number, which is used by the operating system to identify the group. It is often referred to as the GID. This number can range from 0 to 32,767, and the numbers 0 to 10 are generally reserved for system groups. For example, in most Unix implementations, the root user has a GID of zero.

• usernamel,username2 . . . —This is a comma-delimited list of members of the group. Separate each using a comma.

Users can be members of more than one group. If this is the case, the first group is the user's primary group, and the GID of this group is used when files are created or saved. Users can use the groups command to view the group(s) of which they are a member. The command chgrp can be used to change the current default group.

System Daemons and Services continue…

Delegating Authority

In a network of any size other than a simple workgroup, it is usually necessary to delegate authority to other administrators or middle-level management personnel. When you find that you must create accounts that have privileges to perform administrative functions, do not give carte blanche access to every account. Keep track of the exact functions an account will be used for, and grant only the access rights and permissions needed.

For example, if an operator will be performing backup functions on a server, he does not need to have full rights and privileges on the server. Under Windows Servers, you can place the user's account into the Backup Operators user group to give him the capabilities he needs, without compromising all files on the system. If you have users who must be able to add or modify user accounts, check the operating-system documentation and give the users access only to the resources and data files they need.

User Accounts

Generic accounts might seem like a good idea at first thought, but they provide nothing in the way auditing. If you simply let one or more users share the root account on a Unix system, or the Administrator account on a Windows server, you will have no way of determining tracking, and resolving who did what when something goes wrong. Indeed, because you can grant the same capabilities to any new account you can create, why not do so?

Give each user who requires elevated capabilities her own account, and grant the necessary privileges to the account. This way you can track each user to be sure she does not abuse her account or use it in a way you do not expect.

When you have more than one user using the same account, there is also the likelihood that the password will be compromised and someone who is not authorized to use the account will do so.

Application Servers, Print Servers, and Web Servers

One particularly common error you can make is to put all your eggs in one basket. Instead of using one server to provide print services or file services or Web services, many administrators use one server to provide all three. This is not necessarily a good idea.

Specialized servers can limit the damage that can be done by intruders and also can make it easier to delegate authority so that a particular administrator can concentrate on a limited set of functions for a certain server. Web servers are particularly prone to attempts by hackers to intrude onto your network. New applications and technologies are being developed and deployed all the time, and the newer they are, the more likely it is that they will have bugs or other loopholes that make them more risky than other applications that run on the network.

Placing sensitive data files on a Web server simply because it is convenient to use the machine's resources is not a good idea if it is also being used as a Web server. Make it more difficult to get at these files by dedicating a file server computer to them instead.

Delegating servers is almost like delegating authority to users. When you divide up resources and partition them into manageable groups, you make it less likely that an attack on one object will result in damage to all objects.

Denial of Service (DoS) attacks are very common on networks now. This kind of attack can be done by a malicious person who takes advantage of a known weakness in a protocol or an implementation of a particular service. One common mistake that administrators make when setting up an FTP site is to place it on an ordinary server.

For example, you might want to have an FTP server that allows customers to log in to your system and download information, patches, or other files. You also might want to be able to let them upload files or messages to your site. If you are going to allow anonymous FTP access, be absolutely sure that the service is configured so that it can access only a dedicated disk or set of disks. Do not allowanonymous access to an FTP service that writes to a system disk or a data disk that is important in your network. It is quite easy for an outsider to simply fill up the disk with meaningless data, causing a system to lock up or crash, depending on the operating system. If an important data disk becomes full, it can cause an extended period of downtime, putting employees out of work for hours while yo try to first determine the cause and then remedy it!

Enforcing Passwords Security

It might not seem like an important thing to mention at this point, but you need to enforce a policy that makes users choose good passwords. And when you do that, you must decide what makes a good password for your environment. Simply put, a good password is one that is hard to guess. When you consider that a standard password-cracking technique used by hackers is to simply try every word in a dictionary, you can begin to understand that luck doesn't have a lot to do with penetrating a network. It comes mostly from lax security that allows doors that are easy to open.

Enforcing Good Passwords

When deciding how passwords are to be constructed, there are a few guidelines you can follow:

• Use more than one word. Multiple words "glued" together make a pattern of characters t is much harder for a simple password-cracking program to guess. Don't use words that natur go together. For example, Atlantabraves is not a good choice; Atlantayoko is a better choice. Never use a name of a celebrity or a popular institution.

• Use nonalphabetic characters somewhere in the password. This can be numeric ch acters or punctuation characters, provided that the operating system you use will permit the

• In Unix and Windows NT/2000/Server 2003 Server editions as well as Windows XP, passwords are case sensitive. If you use both upper- and lowercase characters in a p word, you can confound many password-guessing applications. Do not, however, substitute numeric characters that resemble alphabetic characters. One of the easiest things a password- hacker application can do is to substitute the letter "0" for zero. Don't fall for that one!

• Don't make passwords too difficult to memorize. The last thing you want is to have frustrated users writing down passwords so that they will be able to remember them. If you this happening, it's time to re-educate the employee. There are many methods in use today t can be used to provide "one password" for all applications on the network. You should inves gate these types of applications and, if appropriate for your network, justify the cost versus t cost of a network intrusion. Many of these systems involve smart cards and PIN numbers. Again, although this may be an expensive up-front cost, justify it by the value of your data.

• Use password history restrictions if the operating system permits it. This means the operating system keeps track of a limited number of passwords that the user has previou used and will not allow them to be reused within a certain time frame. A common practice is change your password when forced to do so and then to change it back to a value that you like and can easily remember.

Be sure that you do not create user accounts and assign them a password that never gets changed by the user. Most operating systems will allow you to set a password to be expired on its first use so that when a new user logs in the first time, he will be ruired to change his password.

Sometimes it is important to have a password that makes no sense whatsoever. In a highly secure environment this can make sense, in that you want something that is hard to guess. However, remember that when something is difficult to remember it usually gets written down somewhere, which can defeat the purpose of a password altogether. Unix has a command, passwd, that can be used to computer-generate a password for a user. For example, the command

passwordusername

displays a list of potential passwords that are generally difficult to guess. The user can select one from this list to use if he is having a difficult time thinking one up. The only problem with this method is in getting the user to memorize the password.

Password Policies

No user account, including one used by an administrator (or root for the Unix/Linux community), should ever be allowed to keep the same password for an extended period. A good idea for passwords is to require that they be changed every 30-60 days, depending on the level of security you need at your site. You also should enforce a minimum length for passwords. Most operating systems willallow you to specify this value so that users cannot change their password to one that is shorter than the size you require.

On Unix systems, you can set the password minimum length by specifying it in a field in the file /etc/default/passwd.

On Novell NetWare servers, you can enforce a minimum password length by modifying the object properties of the template object used to create a user account, or by modifying the properties of an individual user object for a particular user.

Depending on the particular operating system, you can enforce other restrictions on passwords or user accounts to enhance security on the network. Some of the capabilities you might find include these:

• Password expirations—A password should not be used indefinitely.
• Password history lists—This feature prevents a password from being reused within a specified period.
• Account lockouts—When a hacker is trying to use the brute-force method to guess a password for an account, you should be able to lock out the account automatically after a specified number of attempts within a specific time frame.

PasswordGrabbers

About the oldest trick known to those who would want to break into another user's account is the use of a program that imitates the operating system's own logon procedure. This kind of program generally is executed by someone who logs in using his own account on another's workstation. He thenruns a program that does nothing but wait until the unsuspecting user tries to log in. The program prompts for a username and password, mimicking the operating system in every respect. However, instead of logging the user on to the system, which the program is unable to do, it simply stores the password in a file and then generates a phony error message.

If the user is not too concerned about security, he will probably never know that he has been fooled. The user might think he has entered his password incorrectly and try again. The second time it will succeed because it is the operating system that is prompting the user this second time. The password grabber program has already done its job and it disappears.

The user who began this fraud simply retrieves the file, thus getting the password, and then can freely log in as that user and cause many problems when it comes to tracking down the real person who is abusing security. Because the perpetrator is now using someone else's username and password, he is difficult to catch.

Forged Email

Email is probably the most popular application used on the Internet. All people can have an email account, whether or not they have a computer at home. You can sign up for email accounts at several sites, such as Microsoft's Hotmail or Yahoo's email service, and use a computer at your school, at a library, or even at work to access the account.

Email messages, like Trojan horse programs, aren't always what they seem to be. Just because the FROM line contains the name of someone you know doesn't mean that the email actually came from that person. It's a simple matter when configuring an email account to use any name you want. And with the online email services that don't require you to use an email client (these services typically use an HTML interface—a Web browser), it can be difficult to determine where an email actually originated.

There are even programs freely available on the Net that allow you to create bogus email messages that appear perfectly normal in all respects. Although any intelligent person would probably not, in this day and age, open an email attachment from someone they do not know, they most likely would open an attachment from a friend. After all, if you can't trust your friends...

The problem is that email is easily forged and can be used to get a program into your network. As a rule, delete spam and other email from sources you don't recognize.

One of the more insidious things that can be done through email has occurred with alarming frequency in recent years. Worm viruses spread through email can read your address book, replicate themselves by mailing a copy of the virus code to everyone in your address book, and then start wreaking havoc on your system! About the only thing you can do in this situation is to disconnect the computer (or computers) from the network and clean out the mail store with a good virus program. If you have a mail server in your network, disconnect it and do the same. Until you've assured yourself that every computer in your network is free of such worm viruses, don't reconnect to the Internet, or any other part of your corporate network.

Password Protection and SecurlD and Smart Cards

Passwords and usernames have been the traditional method for authenticating a user to a computer operating system. There are much better methods you can use for environments that demand a high degree of security, such as smart cards and SecurlD cards.

Smart card devices are synchronized with software that runs on the host computer. To log on, the user simply consults the password code, which changes at regular intervals, generated by the smart card. Because the application on the host computer is operating to change the account password using the same algorithm as the smart card, a user's account password can be different every time she logs in. As long as the smart card and the application on the computer are kept in sync, it becomes very improbable for someone to "steal" your password. And most smart cards have passwords that can be used only one time. This means that even if someone happens to glance at the current password on your smart card, after you've used the password to log in, it can't be reused and abused.

SecurlD cards are based on digital certificates and require the user to enter a PIN for their use.